Política de envío
Note: Due to the recent outbreak of Coronavirus, we are experiencing unexpected processing and shipping delays in some orders. Services from certain suppliers and carriers may be affected, which means that orders may be delayed up to 1-3 more weeks. We are doing everything to ensure you receive your order as soon as possible.
1. Shipping & Delivery
We work with suppliers, manufacturers, and artisans around the world to source high-quality products. Our suppliers typically ship items from our international warehouse within 1 to 5 days of receiving an order. From that point, it takes 10-20 days for items to arrive. It will be worth the wait!
*As soon as your product ships, you will receive a tracking number that will let you track your order at all times.
2. Do you provide tracking information?
Yes, you will receive a confirmation email of your order, after that within the next 2-5 business days you will receive another email with tracking information once the order ships.
*Tracking number will be sent to you after 2-5 processing days and you will be able to track your order at all times.
3. Do you ship worldwide?
Yes, we provide shipping to over 200+ countries around the globe. However, there are some locations we are unable to ship to. If you any questions about shipping to the country you are located, feel free to email us at email@example.com. We will continue to grow to meet the needs of all our customers delivering a service beyond all expectations and anywhere in the world.
Average & Estimated Shipping Time by Country:
Note: This doesn’t include our 2 - 5 business days of processing time. During holiday season please allow up to 2 weeks extra for delivery due to high demand.
4. My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. Please allow 2 to 5 business days for the tracking information to be shown in the tracking database. If you need any assistance tracking your order, please email us: firstname.lastname@example.org
*For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you’ve specified combined shipping.